Here you will find answers to some of our frequently asked questions.
Do you offer free quote and design?
Yes, we offer free quotes and design for your new kitchen & full bathroom renovation.
Do you have a showroom.
Yes, we have a small showroom in Underwood, were we display the type of work we do and some of the products we offer.
Is your cabinetry locally made?
Yes, we manufacture all our own cabinetry in our factory in Underwood.
Do you offer all trades to install my new kitchen?
Yes, we are fully licensed to incorporate all trades, required for your new kitchen. We offer removal, installation, electrical, plumbing, plastering, tiling and glazing.
Do you install your cabinetry or use contractors?
No, we do not use contractors. We install and manufacture all our own cabinetry
Are you insured and licensed?
Yes. We are fully insured and provide QBCC Insurance on all jobs as required. We are also HIA members.
Do you offer any warranty or guarantee with your kitchen?
Yes. We offer a 10 year guarantee on workmanship for all our kitchens and full manufacturer’s warranty on all products we supply and install.
Are we able to see our kitchen cabinetry before installation?
Yes, you are able to arrange a time to come into our factory and see you kitchen cabinetry being manufactured
What are your payment terms?
For kitchens under $ 20000.00 the deposit required is 10% and then the balance is paid on installation. For kitchens over $20000.00 a deposit of 5% as required by law. Our bathroom renovations have the same deposit percentages but are subject to progress payments.
Do you offer appliances, sinks or other kitchen accessories?
Yes. We have access to a large range of kitchen appliances and are able to offer these at below retail prices. We also have a selection of sinks, bins, wire storage solutions plus much more.
Are you able to alter walls in my house so as to open up my kitchen area for a servery or to make an open plan room?
Yes, we are able to alter non structural walls to provide a servery area, or allow for an open plan kitchen area, we are happy to quote on non structural carpentry requirements for your new kitchen.
Do you supply only bench tops?
No. We do not supply bench tops only, we only offer bench tops with our kitchens and cabinetry.
Do you replace doors, panels and bench tops?
No, we only do full new kitchens.
My oven, cook top or rangehood is not working, do you supply and fit new ones?
No, we only supply appliances and fit them when we are supplying and install a new kitchen for you.
Do you supply Flat Pack Kitchens or Cabinets
No, Our cabinets are assembled, we glued, nailed and screw the individual cabinets together, making modular units ready for installation on custom made kicks.